Discovering Expensive Business Communications
Discovering Delightful Business Communications
Communication lies at the heart of any business. You should never write as though you were having a conversation. We were both very clear in our minds about which part this was and so never bothered to clear this up.
So use few words but don’t assume that the other person knows what you are talking about.
You will be able to see a miniature of whoever you are talking too, watch the body language and get a much better feel for the conversation. You should be conversational (e.g. write using the kind of words you might use if you were having a conversation) but not as though you were having a conversation. Clearly there are good reasons for such thinking and many organizations take that advice to heart and it becomes policy. Is it true that not everyone can be trusted with information? Many people would agree, some would go so far as to say that humans cannot be trusted with information, but why? Well, information is power and if you power-up those who cannot control their integrity levels or choose not to, then in a way giving them the information makes you an accessory to their actions.
This may increase the effective of cell phone type communication by a factor of three. This simple thing is to never assume anyone knows anything. If it is true that experts are people who have made lots of mistakes then I am a super expert.